F.A.Q

How do I find a fantastic vacation home?
We have tried to streamline the website to make it more user friendly. First you can visit our home page and you can type in your desired vacation destination in the search box on the upper right hand side. Once you've typed in your vacation, you will then select the amount of bedrooms you would like to appear in the rental search results. For example if you would like to consider 3 or 4 bedroom properties, you would select under "Choose Bedrooms" the number 3 in the first drop down box and in the second drop down box you would select 4. You can also select your nightly budget, so following the same steps as mention above if your maximum budget is 200 per night you might select $100 in the first drop down menu and $200 in the second drop down menu. Once you have done so click on the blue "Search" button and you will then see all of your matches on the right hand side. If you would like to change your search settings, you can do so following the same steps again.

How Do I Find a Special Offer or Hot Deal?
You can find special pricing on many of our vacation rentals as you are dealing direct with owners and property managers, however there is a section labeled "Hot Deals" this section of the website is where you will find promotional offers on vacation rental homes, condos villas and more. Properties in this section have been placed in this category because of the owners value added offer. You can click at the top of the menu and click the button "Hot Deals" or you can use the the Hot Deals search tool. You can find the search tool on the left hand side of the home page. You can type in a certain keyword, city or country then click Go and the results for your Hot Deals will show up in the search area. Then you can browse your options and contact the owner or manager directly to inquire about the details of their special promotion.

Do you charge a booking fee or commission for using your service?
The answer in one word is No. Here at FantasticVacationHomes.com we provide the most affordable way for renters to book a vacation home. When renting a vacation home using our website service you pay no commissions or booking fees to us. There is no middle man and no extra cost we put you in directly in touch with the owner of the vacation home.

How do I go about contacting a vacation rental owner or property manager?
FantasticVacationHomes.com provides an vacation rental advertising platform which allows renters to get in direct contact with vacation home owners and managers. We simply provide a marketing medium for both parties to connect and negotiate. We suggest that upon finding a vacation home your considering send an inquiry to the client via email or if possible, calling them directly. Fantastic Vacation Homes does not get involved with the dealings between renters, owners and property managers. Contact each individual owner directly through the contact information provided in each vacation rental listing or you can click on the "Inquire or Book Now" button to begin your conversation with the owner or property manager.

After contacting several rentals you will begin to receive response to your inquire with availability from property managers and owners, you are now ready to chose and book your vacation.

What should I expect after making contact with a vacation rental owner or manager?
You should receive correspondence via email within 24 to 48 hrs after making the initial contact with the owner or manager. If you prefer to be contacted via phone you should state that in your initial inquiry to the home owner. You should also verify that the dates you are requesting are available before continuing further. When you find a fantastic vacation home that fits your needs ask the owner or manager to provide full details of your charges and the total cost of renting their vacation home. We also recommend that you enter into an agreement with the property manager or home owner using a written contract. A property owner should have a contract ready for you upon accepting the vacation rental property. Make sure all of the details are correct on the contract and again that the dates and monies are correct.

Upon making payment to a property manager or rental owner you should be provided with the details of how you would access the property upon arrival. Many property managers and owners use a lock box system, or electronic entry some agencies will require for you to check in to their office, so get all the details.

What do I have to do to book a vacation home rental?
Depending on how far in advance you book your vacation or holiday may effect how much payment will be required to confirm your booking. Usually there will be some type of deposit required to reserve the vacation home for your party. Most property owners and rental managers accept credit cards, PayPal, checks, money orders or bank transfers. However each property management agency and rental owner may operate differently so check with them to find out what forms of payment they accept. Be sure to receive a receipt for your payment.

Note: We recommend that you stay clear of sending money by money transfer services such as Western Union or Moneygram when renting a vacation rental home as it is not a secure payment method and it is difficult to track this transaction should there be any issues that arise.

How Do I Make Sure I'm Prepared?
Whenever we travel there are risks involved however we can greatly reduce issues that can arise by being well prepared ahead of time. First you should make sure that you have a contact for a person or agency in the event there should be an issue such as a leak or problems obtaining access into the property. Most problems can be quickly handled but you'll need to have all the right information. So make sure you have a contact person that can help you should there be any issues that come up.

Also print out any paperwork related to your booking and take it with you, just as you would if you booked a cruise or other accommodations online. It is also wise to have mapped out the property and have directions to the vacation home so you can avoid any unnecessary frustration. You can use Google Maps or Map Quest to help you out.

Plan ahead when it comes to traveling make any arrangements such as car rental, shuttle service and transportation before you get there. If you would like to have added protection you can chose to purchase trip insurance which will help put your worries are ease on any type of vacation.

Treat the home as if it were your own. Make sure that you take care of the property and keep it in good condition so you won't have any damages and other travelers can enjoy the home as you did.

After you return from your trip visit www.trolltraveler.com and sign up and post reviews about your travel so other travelers will know about your experience.

If you should have any issues or concerns please feel free to contact us